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PotentialLabs believes in helping its customers as far as possible, and has therefore a liberal Return Policy.
Under this policy:
To request a refund, simply contact us with your purchase details within seven days of your purchase. We'll send you a RMA number after which you can ship back the product(s) to us. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base services. Refunds are being processed within 21 days period.